None of my Wireless Sensors (AirLink, Smart Cart) are detected by PASCO software on my Windows computer

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Bluegiga Bluetooth Smart Software is a complete Bluetooth Smart software stack for Bluegiga Legacy Bluetooth Smart products, such as BLE112, BLE113, BLE121LR and BLED112. For new Bluetooth 5 designs, we recommend our latest BGM and BGX Bluetooth modules, based on our EFR32BG SoCs.  BLED112 is a Bluetooth Smart module targeted for small and low-power sensors and accessories.

Affected Products:

• Any PASCO Wireless Sensor (white case)

• PASCO Smart Cart (ME-1240, ME-1241)

• AirLink PS-3200

PASCO Solution:

When SPARKvue or PASCO Capstone is installed on a Windows computer, the drivers for the BLE (Bluetooth Low Energy) adapter PS-3500 are installed on the computer. If the PS-3500 is placed into a USB port in the Windows computer prior to the installation of SPARKvue or PASCO Capstone, Windows will install the incorrect driver.

The following steps will direct Windows to the correct drivers. Make sure that the PS-3500 is connected to a USB port when following these directions.

1. Click the Windows/Start button
2. Select Control Panel
3. Select Device Manager
4. Click Ports (COM &LPT) to expand this menu item
5. Look for the the Bluegiga Bluetooth Low Energy (COM##). If you cannot find the adapter listed, it can be listed as a Low Energy Device under COM/ PORT section or show up as a USB device.
6. Right click on it to select 'Update Driver Software'
7. Select 'Browse my computer for driver software'
8. Navigate to 'C:Program Files (x86)PASCO scientificCommon FilesBLEDUsbDriver' and click OK
9. Click Next.

Additional Bluetooth Driver Troubleshooting

If the instructions contained above do not get the PS-3500 drivers installed properly, please try the following:

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1. Navigate to C:Program Files (x86)PASCO scientificCommon FilesBLEDUsbDriver

2. Right click on the usbserial.inf file and select Install

3. Right click on the dfu.inf file and select install

If you are successful in installing the drivers, but are still not able to get the Wireless Sensors to connect to SPARKvue or Capstone, try connecting the PS-3500 in a different USB port.

If you continue to have issues with having the wireless sensors connect to the computer, please contact Technical Support at PASCO scientific by selecting 'Support Requests' on the left side of your screen, or emailing support@pasco.com

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Implementing Over-the-Air Firmware Upgrade 1. Step 1 Verify the Dongle is installed correctly: Bluetooth Smart Software v. I was not able to figure how to determine which version of software is running on the usb dongle without downloading the software and installing it. As long as the right COM port is showing the next step is to select the Attach button as shown in the second red circle. If you have any issues downloading, please contact sales support or product technical support. Observe this example image of Device Manager.

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This site uses cookies to deliver our services and provide a basic level of website functionality. You mention about changing the main. Inner Box Label Change. Once you are registered go to this URL to download the software. This means that the BLED dongle is successfully installed.

I was not able to figure how to determine which version of software is running on the usb dongle without downloading the software and installing it. We recommend you attempt the following steps. Project Collaboration with Simplicity Studio.

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How to Re-Install the Bluetooth Low Energy Driver

Implementing Over-the-Air Firmware Upgrade 1. Observe that Windows recognize the device and it is listed correctly in Device Manager.

You may also like Go to the Bluegiga site and download the appropriate software. By checking the box and clicking the button below, you are informing Rapid Electronics Ltd that you agree to the use of these cookies as detailed in our Privacy Policy.

After having restarted, run WeDo 2.

The four different types of cookies are: Since you posted such a ueseful instruction, would you happen to know also how to instruct the BLED over the GUI to pair to a discovered special BT-device, assuming that I’ve got the correct pairing codand how to make the BLED over the GUI show the raw incoming stream of bluegiha data as sent continuously from that connected BT-device, after it has been initiated?

Bluetooth Bled11 Module Configuration Guide 3. Windows 7 hardware typically doesn’t come with BLE support. Bluetooth Smart Software v.

To inquire about purchasing more than 99 of one item, please call Quickly find another product in this range by Type: When you get to the website bled121 will want to select Software Releases which should expand the section to list the software versions available for download. Select a new COM port that is not in Use.

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Products Files Page Downloads Lessons. The dongle fails to connect to the WeDo 2. Project Collaboration with Simplicity Studio 0.

USB host interface Temperature range: The next step is to select Commands from the menu bar and then select the Info command. This can be done via the icon on the desktop or through the program menu. Observe this example image of Device Manager.

Bluetooth Smart Software Release Notes. Bluetooth Smart Technology Presentation.

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