I just bought a new mobile phone 'Sony Xperia S' a few months ago. Tonight this was my first time tried to connect my mobile phone to my computer. Under normal conditions, the USB device should be recognized while it is plugged in and instantly mounted on my computer, but the message told me that MTP USB device driver was not successfully installed.

Not only my Sony Xperia, my friends' Iphone and Samsung Galaxy i9003 both have the same problem, too. After googling for many hours, I finally found an easy way that can fix the MTP USB driver issue. Just follow the steps below:

Upon plugging in your USB cabling Windows 10 will attempt to find the driver for these Chinese controllers. It, of course, will not find anything and label the device as “Unknown Device.” If this were a true Microsoft OEM receiver it would have found your driver and installed it ending the tutorial for you. However, due to differences in product ID, we have to install this driver manually. USB-Link™ Drivers 9.6.0.2 (8.9 MB) 125032 USB-Link™ WVL2 64-bit Drivers v3.2.5 (6.10 MB) 129048 Wireless Vehicle Link 2 (WVL2™) WVL2 32-bit Drivers v3.2.5 (4.99 MB) 129048 Wireless Vehicle Link 2 (WVL2™). Download A Driver Connect to your device. NEXIQ Technologies ® 2950 Waterview Dr.

FTDI Chip develops innovative silicon solutions that enhance interaction with the latest in global technology. The major objective from the company is to ‘bridge technologies’ in order to support engineers with highly sophisticated, feature-rich, robust and simple-to-use product platforms. If your USB device does not work the most likely problem is missing or outdated drivers. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘usb port not working.

Fix MTP USB Device Driver Problem

Method 1 - Install MTP Porting Kit

(1) Download MPT (Media Transfer Protocol) Porting Kit and then install it to your computer. You can download the MPT Porting Kit installation file through the Microsoft's official website directly (download link here), or read this post to get more details about MPT Porting Kit.

(2) Reboot your computer.

(3) Reconnect your mobile phone to your computer by using the USB cable.

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Method 2 - Update MTP USB Device Driver

Go to Device Manager, under Portable Devices, right-click on MTP USB Device, and then click on Update Driver Software to update the MTP USB device driver.

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Select 'Browse my computer for driver software' to locate and install MTP USB device driver software manually.

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Select 'Let me pick from a List of device drivers on your computer'. The list will show installed driver software compatible with the device.

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Select the driver you want to install and then click 'Next'. Reconnect your mobile phone to your computer.

Note

If the ways method 1 and method 2 both can not solve the MTP USB device driver Problems. You may look for the MTP USB driver on the device manufacturer's website.

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